Overview
All the bookings made using website-exclusive offers, discounts, and promo codes are non-cancelable and non-refundable. However, in special cases, a one-time amendment can be done. In a general scenario, a 100 percent cancellation charge will be applicable.
No refund / credit shall be allowed for early checkouts.
The payment which has been received by credit / debit card, in the case of refund of the same or any part thereof, shall not be credited back into the account of the said credit / debit card. The Hotel would make refund of the amount to only your bank account in 15 working days, after adjusting all bank charges that the Hotel has incurred in inward / outward transactions and incidental expenses.
Need help?
Contact us at info@ranthamborecityheart.com for questions related to refunds policy